I was very skeptical when it came to purchasing a car because of previous experiences but Eddy made me feel at ease and helped me purchase not only a car I needed but a car I wanted. I HIGHLY RECOMMEND Eddy for any of your purchase needs. He really went out of his way to make sure I got the perfect Ford Explorer. These are the associates companies need to recognize and retain. They will allow the company to thrive and be successful for many years to come. Thanks a lot for everything Eddy!
If you ever are looking to buy a new car I've been with Ford for over eight years and Ken Grody Ford is at the top in all of San Diego County, I just appreciate all the salesman that I've worked with and also Chad Larson who have personally worked with for seven years in the service department, can't ask for anything better than that
Love this dealership, wouldn't go anywhere else. Honest sales staff awesome service department and top it off the owners are always involved making sure customers are completely satisfied at all times.
So I reviewed them with a one star two days ago because the salesman upset me so much that I emailed the big boss and complain. They were beyond rude. Yesterday , the gm got my email from the big boss and they emailed and called and apologized. On top of that , they went above and beyond to help me with a future purchase. The purchase is one thing but to take the time for the owner and gm to contact me and apologize, I have a lot of respect there. Specially in a business where they couldnt care less. Greg, manager, very nice man. He went above and beyond for me.
Excellent service. Great waiting room. Tasty popcorn. Good WiFi was very handy to download some long updates while I waited planting two flowers with one seed.
By far the best car buying experience I've ever had. I had clear communication with Sergie my sales representative, everything he said happened and it happened seamlessly. Sergie and his team by far exceeded my expectations. I actually bought my Raptor even without seeing it on Sergie's word that it was exactly what I wanted and in perfect condition!!!! Thank you Ken Grody Ford and Sergie you have a customer for life
Thank you to Greg and Michael for making our car buying experience a breeze. We appreciate your professionalism and assistance to get us into a used car that works for us and our checkbook! Thanks again
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